There is nothing that makes me more frazzled than a dirty house. I am always cleaning. In fact, I clean before the cleaning lady comes. Jake calls me crazy, I call it efficient. ;) That way the mess picked up, and the things that need to be done can get done with ease without all the junk there. That is how I feel with my inbox as well. In running a photography business, along with phone calls and such, ALL of my bookings and contracts and appointment scheduling are done through email. I love it. There is always a record of when something was sent and what was said. However, like my house, if my inbox mess I feel a mess as well. You can't have a disorganized business. I love Gmail because I everything is laid out so clean and simple. All my emails are forwarded there... personal and business, and within Gmail I can send email using whatever email I choose. All my emails are in one place. Simple.
Now, my goal always is to have zero emails in my inbox. But sometimes that is just not possible. If there are photo shoots that I am currently editing or their shoot is coming up, I always leave their email in my inbox. My inbox acts like my to-do list. It doesn't get done if it is not on my list...I'll forget! Once photos are done and sent they get put into the appropriate Photo Shoot label. All my labels are listed on the left hand side of the photo below. This goes with any email. All pending items always stay in the inbox.
When my inbox is clean and organized my business can run smoothly and nothing falls through the cracks! Even if you don't run a business, everything is done so much by email these days. It would not hurt to make sure your inbox is all in order.